EAP Effectiveness and ROI

Authors

Mark Attridge, Attridge Consulting, Inc.
Patricia Herlihy, Rocky Mountain Research
Dave Sharar, Chestnut Global Partners
Tom Amaral, EAP Technology Systems, Inc.
Tracy McPherson, George Washington University
Diane Stephenson, Federal Occupational HealthFollow
Tom Bjornson, Claremont Behavioral Services
Rich Paul, Value Options
Lisa Teems, Federal Occupational Health
Eric Goplerud, George Washington University
Sandra Routledge, Watson Wyatt Worldwide

Document Type

Report

Publication Date

10-2009

Journal

EASNA Research Notes

Volume

Volume 1, Issue 3

Keywords

Alcohol; Workforce Issues

Abstract

This Research Note reviews the results of studies examining the level of user satisfaction, the general effectiveness of EAP core services and the financial return on investment (ROI) for employee assistance programs.

Comments

Publication of the Employee Assistance Trade Association.

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APA Citation

Attridge, M., Herlihy, P., Sharar, P., Amaral, T, McPherson, T. et al. (2009). EAP Effectiveness and ROI. EASNA Research Notes, 1(3).

Open Access

1