Informing digital cognitive aids design for emergency medical work by understanding paper checklist use
Document Type
Conference Proceeding
Publication Date
1-1-2014
Journal
Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work
DOI
10.1145/2660398.2660423
Keywords
Communication; Digital cognitive aids; Emergency medicine; Leadership; Medical checklist; Team dynamics
Abstract
Copyright © 2014 ACM. We examine the use of a paper-based checklist during 48 simulated trauma resuscitations to inform the design of digital cognitive aids for safety-critical medical teamwork. Our analysis focused on team communication and interaction behaviors as physician leaders led resuscitations and administered the checklist. We found that the checklist increased the amount of communication between the leader and the team, but did not compromise the leader's interactions with the environment. In addition, we observed several changes in team dynamics: the checklist facilitated collaborative decision making and process reflections, but it also made some team members reactive rather than proactive. As the push toward digitizing medical work continues, we expect that paper checklists will soon be replaced by their digital counterparts. Designing interactive cognitive aids for medical domains, however, poses many challenges. Our results offer directions for how these tools could be designed to support medical work in increasingly digital environments.
APA Citation
Zhang, Z., Sarcevic, A., Yala, M., & Burd, R. (2014). Informing digital cognitive aids design for emergency medical work by understanding paper checklist use. Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work, (). http://dx.doi.org/10.1145/2660398.2660423