Using Simulation to Improve Communication Skills

Authors

Crystel L. Farina, Department of Nursing, George Washington University School of Nursing, 45085 University Drive, Ashburn, VA 20147, USA. Electronic address: cfarina@gwu.edu.
Jasline Moreno, Maryland Clinical Resource Consortium, Montgomery College, 7600 Takoma Avenue, Takoma Park, MD 20912, USA.
Tonya Schneidereith, SIMPL Simulation, LLC 10807 Falls Road, 694, Brooklandville, MD 21022, USA.

Document Type

Journal Article

Publication Date

9-1-2024

Journal

The Nursing clinics of North America

Volume

59

Issue

3

DOI

10.1016/j.cnur.2024.02.007

Keywords

Communication; Diversity; Incivility; Nursing; Simulation; Teaching; Virtual patients

Abstract

Ineffective communication is implicated in 80% of medical errors, costing the United States approximately $12 billion annually. Teaching communication skills is a component of nursing curricula linked to improved patient outcomes. Simulation-based experience (SBE) is a strategy for healthcare professionals to learn communication skills. Providing nurses with the ability to practice nurse-nurse, nurse-physician, nurse-patient, and team communication skills in a psychologically safe learning environment provides an opportunity for skill development and meaningful self-reflection. The multiple modalities for SBE support needed communication techniques for skill development and acquisition to improve patient outcomes.

APA Citation

Farina, Crystel L.; Moreno, Jasline; and Schneidereith, Tonya, "Using Simulation to Improve Communication Skills" (2024). GW Authored Works. Paper 5724.
https://hsrc.himmelfarb.gwu.edu/gwhpubs/5724

Department

Nursing Faculty Publications