Health Information Exchange
Ten hospitals with racially and ethnically diverse patient populations participated in the Robert Wood Johnson Foundation's "Speaking Together: National Language Services Network," a program aimed at improving the quality and availability of health care language services for patients with limited English proficiency (LEP). This toolkit provides advice to hospitals on improving quality and accessibility of language services.
Trott, J., West, C., Shah, P., & Regenstein, M. (2008). Building a high-quality language services program toolkit. Princeton, NJ: Robert Wood Johnson Foundation.