Hospital Services; Language Services; Underserved Populations
This portion of the Language Services Performance Measures guide provides a brief overview of the information contained within each section of the manual. It is intended for use as a quick reference to assist in the implementation of the Language Services performance measures. The sections of the manual are interrelated and have been designed to be used together.
Regenstein, M. (2010). Aligning forces for quality: Improving language services performance measures. Washington, D.C.: George Washington University, Center for Health Care Quality.