Title

Broadening our understanding of clinical quality: From attribution error to situated cognition

Document Type

Journal Article

Publication Date

2-1-2012

Journal

Clinical Pharmacology and Therapeutics

Volume

91

Issue

2

DOI

10.1038/clpt.2011.229

Abstract

The tendency to overestimate the influence of personal characteristics on outcomes, and to underestimate the influence of situational factors, is known as the fundamental attribution error. We argue that medical-education researchers and policy makers may be guilty of this error in their quest to understand clinical quality. We suggest that to truly understand clinical quality, they must examine situational factors, which often have a strong influence on the quality of clinical encounters. © 2012 american Society for Clinical Pharmacology and Therapeutics.

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